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- We offer a 30-day return/exchange service after receiving.
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Best in 7 days
Best in 7 days
Best in 7 days
Best in 7 days
4.5 ★★★★★
Based on 268 reviews
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Product Reviews
★★★★★ 1
Don't waste your time. They'll just deny claim
Not a very reliable form of insurance. I had to file a claim on a 2 month old bedframe and they gave me the run around until I contacted Amazon.
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Reviewed in the United States on January 8, 2025
★★★★★ 5
No hassle to file and get a claim resolved.
I have to say, I expected a lot of hoops to jump through. Companies are all very eager to take your money, but when it comes time to pay out, in this case (Product Insurance) quite often it is a different story. But to my surprise that is not the case with Asurion. I submited my claim, and a few days latter I received my check. At 77 and retired from the computer field i have seen alot of things with companies that do not care about customer service and satisfaction. But when you make a purchase from Amazon with their 30 day return policy and Asurion insurance. You can't beat it.
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Reviewed in the United States on November 20, 2025
★★★★★ 4
Response was swift.
A+ service! Very quick to respond! I would like to see that customers are given a choice on how to receive the reimbursement!
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Reviewed in the United States on November 29, 2025
★★★★★ 5
Quick response and refund.
Quick response and refund. Great customer service. Pleasantly surprised. Highly recommend if you are unsure of the quality of the item you are purchasing.
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Reviewed in the United States on January 11, 2026
★★★★★ 5
Amazing customer support
I think all customer service should be like this. My footstool was ripping and I told them and they sent me a check. No questions asked and it came like within a week. I love them.
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Reviewed in the United States on April 27, 2025
